Quality and effectiveness in Web-based customer support systems

Study of Factors Affecting the Efficiency of Hospital Information Systems in Khorramabad Hospitals to Improve Community Health as a Stimulator of Economic Growth

Background: The countries should be economically developed in today’s world. By reviewing the literature, a healthy and efficient workforce is a key factor in economic development, which indicates the effectiveness of the health sector in countries. Efficient information systems should be used to achieve efficiency, effectiveness, productivity, service quality, and customer satisfaction. The pr...

Product Development Decision Support System Customer-Based

Quality Function Deployment (QFD) has been traditionally used as a planning tool primarily for product development and quality improvement. In this context, many people have used QFD for making decisions on how to prioritize critical product areas from a customer perspective. However, it is the position of the author that the QFD process can be viewed as a decision support system that would enc...

Effectiveness of an Integrated Web-Based Self-Care Protocol on Mental Well-Being, Quality of Life, and Blood Sugar in Patients with Type 2 Diabetes

Evaluation of Effectiveness of Implementing Quality Management System (ISO9001:2000) Using BSC Approach in NIGC

The purpose of this research is to evaluate the effectiveness of implementation Quality Management System (ISO 9001:2000) in gas processing plants of National Iranian Gas Company using balanced scorecard approach. More specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in National Iranian Gas Company from four different perspectives in order...

بهینه‌سازی اجرا و پاسخ صفحات وب در فضای ابری با روش‌های پیش‌پردازش، مطالعه موردی سامانه‌های وارنیش و انجینکس

The response speed of Web pages is one of the necessities of information technology. In recent years, renowned companies such as Google and computer scientists focused on speeding up the web. Achievements such as Google Pagespeed, Nginx and varnish are the result of these researches. In Customer to Customer(C2C) business systems, such as chat systems, and in Business to Customer(B2C) systems, s...